​Membership Changes & Cancellations

How do I freeze my membership?

• If you need to pause your membership for medical or travel reasons, you may request a temporary freeze by visiting your local gym, emailing or calling our support team. Fees may apply.

  • Email:  customercare@abcfitness.com 

  • Or Call ABC Financial at 1-888-827-9262

How do I cancel my membership online?

• Most Convenient: Simply click on member services link here on the website

  • Email:  customercare@abcfitness.com 

  • Visit your local Gold's Gym DCMetro location

​

Can I switch to a different membership plan?

• Yes! You can upgrade or downgrade your membership by visiting the front desk at your location.​​

​

Still Have Questions?

• If you need additional help, contact us at memberexperience@goldsgymdcmetro.com or visit your local gym.